Return Policy
Leaders of Tomorrow Books - Return & Exchange Policy
At Leaders of Tomorrow Books, we are committed to providing high-quality educational materials. If you’re not completely satisfied with your purchase, we offer exchanges under the following conditions:
Eligibility for Exchange:
- Exchanges are accepted within 30 days of receiving your order.
- To be eligible for an exchange, the product must be in new condition, unused, and in its original packaging.
- Personalized items or special edition workbooks may not be eligible for exchange unless they arrive damaged or defective.
How to Request an Exchange:
- Contact us at [your email address] within 30 days of receiving your order. Please provide your order number and the workbook(s) you would like to exchange.
- We will guide you through the return process and provide return instructions.
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged.
Exchange Process:
- Once we receive your returned workbook, we will promptly process your exchange and ship the new item(s) to you within [X] business days.
- If the workbook you wish to exchange for is out of stock, we will contact you to offer an alternative or issue store credit for your purchase.
Damaged or Defective Items:
- If your workbook arrives damaged or with defects, please contact us immediately at [email address]. We will provide a free exchange or refund for defective items.
Non-Returnable Items:
- We are unable to accept exchanges for digital downloads, personalized items, or opened workbooks.
Note:
- To ensure your exchange is processed promptly, please follow the guidelines above. Any exchanges not meeting these conditions may not be accepted.